1. Introduction At Villa Forte, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. By using this website, you consent to the processing of your personal data as described in this Privacy Policy.
2. Data Controller The data controller responsible for the processing of personal data is: Villa Forte Kristina Brücher Am Ellershof 13, 40822 Mettmann, Germany Email: info@villaforte.eu
3. Personal Data We Collect Villa Forte may collect and process the following personal data: Name and surname Email address Telephone number Billing and payment details Booking information (arrival and departure dates, number of guests) IP address, browser type, and technical usage data Any information voluntarily provided via contact or booking forms
4. Purpose of Data Processing Personal data is processed for the following purposes: Handling booking inquiries and reservations Communicating with guests before, during, and after their stay Fulfilling contractual and legal obligations Improving our website and services Ensuring website security and preventing misuse
5. Legal Basis for Processing The processing of personal data is based on the following legal grounds: Consent of the data subject (Art. 6(1)(a) GDPR) Performance of a contract (Art. 6(1)(b) GDPR) Compliance with legal obligations (Art. 6(1)(c) GDPR) Legitimate interests (Art. 6(1)(f) GDPR), such as ensuring website security and service optimization
6. Data Retention Personal data is stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
7. Data Sharing and Disclosure Villa Forte does not sell, rent, or trade personal data. Data may be shared only with: Payment and booking service providers Website hosting and IT service providers Public authorities where legally required All third parties are contractually obligated to comply with GDPR regulations.
8. Cookies This website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Further information may be provided in a separate Cookie Policy, if applicable.
9. Data Security Villa Forte applies appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, or misuse.
10. Your Rights Under GDPR You have the right to: Access your personal data Request rectification of inaccurate data Request erasure of your data Restrict or object to data processing Request data portability Withdraw consent at any time Requests can be submitted using the contact details provided above.
11. Right to Lodge a Complaint You have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been infringed.
12. Changes to This Privacy Policy Villa Forte reserves the right to update this Privacy Policy at any time. The most current version will always be available on this website.
13. Contact For any questions regarding this Privacy Policy or the processing of personal data, please contact: Email:info@villaforte.eu
